Which option accurately describes the notification requirement when a funeral business changes ownership?

• A. The customers must be informed within 30 days
• B. Only the new owner must inform customers
• C. Only the old owner must inform customers
• D. The old and new owners together must inform in writing within 30 days

Answer: (D)

When ownership changes, clear notice to customers is required to protect consumers and keep expectations transparent. The rule asks for a written notice that is provided jointly by both the outgoing and the incoming owner within 30 days of the change. This joint, written approach makes it clear who is operating the funeral home now, who to contact, and how service and arrangements will be handled going forward. It also creates a formal record of the transition, which helps with accountability and continuity, especially for contracts or arrangements already in motion. Notices from only one party or notices not delivered within the 30-day window wouldn’t satisfy the requirement because they could leave customers uncertain about responsibility and contact details during the transition.